BMILES/BMILES PLUS Policy Conditions & Coverage:
If any defect(s) should be found in the Maruti Suzuki vehicle within the BMILES/BMILES PLUS policy coverage period in electrical/mechanical part, Bimal auto only obligation is to repair or replace at its sole discretion any part shown to be defective with a new part or the equivalent at no cost to the owner for parts or labour. Such defective parts, which have been replaced, shall become the property of Bimal Auto. The owner is responsible for any repair or replacements that are not covered by this BMILES/BMILES PLUS policy.
The BMILES/BMILES PLUS policy is subject to the following Terms and Conditions:
1.BMILES/BMILES PLUS policy registration form & certificate of BMILES/BMILES PLUS policy registration forms a part of contract between Bimal Auto and the owner of the BMILES/BMILES PLUS policy of the vehicle as per the details mentioned on the BMILES/BMILES PLUS policy.
2. Limitations:
- Default in getting the vehicle serviced as per the stipulated kilometres and time period as mentioned in the Owner’s manual and Service booklet.
- The vehicle must not have been used for competition or racing and should not be used for purpose other than what it is designed and must not have met with accident like any structural/body shell damage or damaged up to condenser.
- The vehicle must not have been modified or altered, including without limitation, the installation of performance accessories and must not have been fitted with any parts or accessories not approved by Maruti Suzuki.
- The vehicle must not have been assembled or disassembled, adjusted or repaired and retrofitted with LPG & CNG kits by other than authorized-dealer/service station.
- Any defects caused by misuse, negligence, abnormal use, insufficient care, abuse, flooding or fire.
- Use of improper, adulterated or insufficient or bad fuel or lubricants and any case vehicle run without coolant/engine oil. g) Any damage or deterioration caused by airborne fallout, industrial fallout, acid rain, hail or hail storm, bird droppings, and other Acts of God.
- Insignificant defects which do not affect the function of the vehicle including without limitation, sound, vibration and fluid seep etc. Any natural wear & tear including without limitation, aging etc.
- Mentioned Hybrid vehicle components are covered as per the coverage mentioned in the below table.
Hybrid Parts Coverage
| Sl. No | Component | Coverage |
| 1 | ISG | 5 years/1,00,000 KMS |
| 2 | Lithium Ion Battery | 5 years/1,00,000 KMS |
| 3 | Hybrid ECU | 5 years/1,00,000 KMS |
| 4 | Inverter/Converter | 5 years/1,00,000 KMS |
| 5 | Power Management ECU | 5 years/1,00,000 KMS |
| 6 | Strong Hybrid Battery | 8 years/1,60,000 KMS |
3. Lists of Components not Covered:
The list is limited list of items not covered:
- Normal maintenance service required, including without limitation, oil and fluid changes headlight aiming, fastener retightening, wheel balancing, wheel alignment, tyre rotation, cleaning of injectors, ignition timing, clutch and valve clearance, any seals and Gasket replaced or refitted as part of normal-schedules.
- The replacement of normal wear parts, including without limitation, bulbs, headlamp Assy including projector headlamp/tail lamp/fog lamp assembly, battery, tyres, tubes, spark plugs, brake discs, brake shoes, brake pads. Internal parts of brake master cylinder, belts, hoses, filters (air/fuel/ oil/AC) with or without sensors, wiper arms/wiper blades and brushes.
clutch release bearing, radiator, catalytic converter, muffler, AC gas leakages and differential backlash under any circumstances. - Clutch disc, clutch pressure plate,
- Trims, wheel rim, wheel alloys, rubber & plastic parts, glass machine, all body parts including door regulators, glass run, seat fabrics, roof lining, gear knob, steering wheel logo, all emblems, cup holder, door weather strips etc.
- Any repair or replacement required as a result of accident or collision, misuse, abuse, theft, flooding or fire.
- Paintwork, bodywork and mouldings, water entry into the vehicle, corrosion of body parts, glass, Mirrors (Inner & Outer), lock cylinder & Key & Interior trims.
- Smartphone Linkage Display Audio (SLDA) unit and Humming noise in any component.
Note: Bimal Auto reserves the right, at its direction to change, modify, add or remove portions of these terms at its sole discretion at any time.
Please check these terms periodically for changes.
4. Disclaimer of Consequential Damage:
Bimal Auto assumes no responsibility for loss of the vehicle, loss of time, inconvenience or any other indirect incidental or consequential damage from the vehicle not being available to the owner because of any defect covered by this BMILES/BMILES PLUS policy.
5. How to make a claim: In the event of the occurrence of the breakdown the owner must:
- Immediately take all the steps necessary to minimize the extent of loss.
- Depending on whether the vehicle is in a condition enabling it to be driven, the owner shall drive it or have it towed, without delay, to the nearest Bimal Auto workshop at his own cost to effect repair according to the requirements and to notify the Advisor of this BMILES/BMILES PLUS policy number.
- Undertake to pay the cost of dismantling and repairing the vehicle if the cause of the breakdown is not covered by this warranty. The owner is responsible for paying for any other work that the owner asks the repairer to carry out.
- The service record and service bills must be made available to the workshop personnel.
6. Owners BMILES/BMILES PLUS Policy responsibility:
- Post issuance of BMILES/BMILES PLUS policy, the owner must have been serviced as per the guidelines in the service manual from Bimal Auto service stations at any of Bangalore Urban/Rural & Kerala cities.
- Make certain the BMILES/BMILES PLUS policy registration was completed at the time of applying for BMILES/BMILES PLUS policy.
- Present the Owner’s manual and service booklet whenever requesting service inspections or warranty service.
- If the Owner’s Manual and Service Booklet is lost or destroyed, the owner should contact Bimal Auto helpdesk.
Failure to comply with these formalities and conditions may lead to a refusal to accept the claim.
7. Cancellation of BMILES/BMILES PLUS Policy:
Cancellation is allowed only if no claim is made.
- Refund allowed 50% if cancellation done within 3 months from the date of policy start
- Refund allowed 25% if cancellation done within 6 months from the date of policy start
- No refund, if applied cancellations after 6months from the date of policy start.
8. Jurisdiction
This policy will be construed in accordance with and governed by the Laws of India and shall be subject to exclusive jurisdiction of the courts in Bangalore.
9. Arbitration:
All disputes arising out of this BMILES/BMILES PLUS Policy shall be referred to arbitration by a sole arbitrator under the provisions of the Arbitration and Conciliation Act, 1996. The proceedings shall be conducted in the English language. The award of the arbitrator shall be final and binding, and enforcement of the award may be done by any court having appropriate jurisdiction to do so. Costs incurred in the arbitration proceeding, including attorneys’ fees and expenses, shall be borne in the manner determined by the arbitrator.
